Privacy Policy
Effective Date: 05/12/2025
McKinney Pest Control LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you engage with our services, including our website, communication channels, and SMS text messaging program.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, service address
Service Details: Notes about your pest concerns, treatment preferences, and property details
Device Information: IP address, browser type, and other standard device metadata
SMS Information: Opt-in data, phone number, and message activity (for our text messaging program)
2. How We Collect Information
We collect information when you:
Fill out forms on our website
Call, email, or text us
Interact with our digital advertising
Use our services, schedule appointments, or request quotes
Opt into our text messaging program
We may also use cookies and analytics tools to better understand website traffic and service usage trends.
3. How We Use Your Information
We use your information to:
Schedule and deliver pest control services
Communicate about appointments, invoices, or service updates
Respond to customer inquiries
Improve our services, website performance, and user experience
Send service reminders or promotional offers if you opt in
4. Text Messaging and Mobile Data
We operate a text message program to provide appointment reminders, service updates, and marketing promotions (if you opt in).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information Usage by Support Providers
We may use customer support platforms, scheduling software, and payment processors to help us deliver services. These providers are contractually obligated to use your information only to fulfill their function in support of our operations.
6. How We Protect Your Information
We take reasonable technical and administrative measures to safeguard your information from unauthorized access, loss, misuse, or alteration. This includes secure hosting, password protections, and internal access controls.
7. Your Privacy Rights
You may request to review, update, or delete your personal information at any time by contacting us at:
📧 [email protected]
📞 (972) 954-2687
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your consent to the revised policy.
9. How We Handle Your Information
We do not distribute or monetize your personal data. We do not transmit your information for marketing or promotional gain to any unrelated entity.
Important Disclosure Regarding SMS Data:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties, excluding aggregators and providers of the Text Message services.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
McKinney Pest Control LLC
📧 [email protected]
📞 (972) 954-2687